Shipping Policy

ORDER PROCESSING

 Please allow 1-2 days to process your order. Expect an email within two days to let you know your order is on the way!

We do not ship outside of Canada at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES

We base delivery times on normal delivery conditions. As a result, delivery times are subject to change without notice. Shipping delivery times may change due to causes beyond our reasonable control. These reasons include, but aren’t limited to:

  • Acts of God
  • Epidemics
  • Labour disruptions
  • Equipment failures
  • Unanticipated surges in volume

 

Shipping charges will be calculated and displayed at checkout. Orders $150 and up are eligible for free shipping.

Canada Post Delivery Standards

Destination

Express

Standard

Alberta

7 days

13 days

British Columbia

7 days

13 days

Manitoba

7 days

13 days

New Brunswick

7 days  

13 days

Newfoundland and Labrador

7 days  

13 days

Northwest Territories

7 days

13 days

Nova Scotia

3 – 7 days

6 – 13 days

Nunavut

7 days

13 days

Ontario

1 – 2 days

3 days

Prince Edward Island

3 – 4 days

5 – 6 days

Quebec

2 - 5 days

3 – 8 days

Saskatchewan

7 days

13 days

Yukon

4 – 7 days

10 – 13 days

 

Shipping charges for your order will be calculated and displayed at checkout. 

REFUNDS, RETURNS AND EXCHANGES

 We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the complete order amount minus the shipping costs for the return.  If your order arrives damaged in any way, please email us as soon as possible at newlfieldinc@gmail.com with your order number and a photo of the item’s condition. We address these case-by-case but will try to work towards a satisfactory solution. For more details, please review our Returns Policy at https://www.newlfield.ca/pages/return-policy. If you have any further questions, please don't hesitate to contact us at newlfieldinc@gmail.com.